IBM
“ ONE OF THE THINGS THAT ATTRACTED ME TO IBM WAS ITS COMMITMENT TO PUSHING THE INNOVATION ENVELOPE ”
BRIDGET KARLIN GLOBAL MANAGING DIRECTOR , CTO AND VP IBM
systems running the IT environment . If the mobile devices failed whereby , they could no longer rent the cars , with AIOps , we were able to reduce the time to identify and resolve the issue from days and weeks , to just minutes .
The client can now immediately locate the application and the server that is causing the problem and know the actionable insights to fix the issue . This example of advanced technology , working across multiple vendor technologies in a client ’ s heterogeneous IT environment - ingesting data , analyzing it and generating actionable insights , illustrates how the IT Ops person can do their job more
236 June 2021