GBG
CIO Mark Mamone discusses the impact of data intelligence in a post-pandemic world and what that means for the next normal
In 2020 , the world experienced a digital acceleration which had a massive impact on technology consumption . Mobile adoption soared amongst consumers , as did the importance of verifying identities , transactions and interactions online . As digital ecommerce grew , a wealth of new online accounts and services appeared across a wealth of industry sectors with digital strategies needing to adapt and looking to specialists for data and technology support .
While the world continues to grapple with the pandemic and it ' s now-prominent longterm effects , organisations such as GBG are working hard to provide safer ways to operate in a digital world using data & technology . It will also see us step in and support companies whose technology foundation isn ’ t fit for purpose and work to drive the new hybrid digital operating model we ’ ll all have to become accustomed to .
In a time when most transactions and interactions have moved online , businesses are looking for technology to offer secure transactions , manage compliance , and enhance the user experience .
Meet GBG ’ s chief technology geek With a career spanning over three decades , it is only fair to mention that GBG ’ s technology office is in the right hands . Speaking of the role of the CIO on a board level , Mamone says " Previously , technology often felt like the second class citizen , the silent operational business enabler , whereas now , and especially with the barriers to entry being lowered for our customers , my role has become a key boardroom strategy and talking point .” Mark ’ s position and that of his near 370 strong global technology department has taken centre stage – whether it ' s the CTO driving the technology strategies and
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