EDITORS LETTER
To WFH or not WFH ?
That is the question rankling executives as the post-pandemic planning begins in earnest
Anecdotally , over the past 14 months or so , I ’ ve found people fall into one of two categories . Either they love working from home or they hate it . By and large , the difference is one of personality , but scratch under the surface and you find that technology also plays a role . Example : the difference between Zoom and Webex , in terms of feedback about call quality and functionality , is marked .
So what do we do as we emerge – with hope and caution – from the shackles of Covid-19 ? Technology leaders couldn ’ t mention ‘ hybrid working ’ fast enough when I used to ask them about the future of work . Now they don ’ t seem so sure . Big Tech , CA , has also been calling the workforce back to its desks . Has the sheen rubbed off the shiny new lingo , leaving nothing but a fading future vision in its wake ? Or will we see explorations of genuinely new ways of working ?
It ’ s probably a mix . And therein lies a problem . Companies might like iterative approaches to change ( it ’ s less scary ) but technology needs to be thought through – end to end , everything working in harmony . If it doesn ’ t , your workforce ( who are more diverse than all the software in the world ) won ’ t work in harmony either . What a wasted opportunity .
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