NOVA SCOTIA HEALTH | EY
“ We have the benefit of administering the entire spectrum and that really comes into play when we start looking at how we plan services and deliver care to meet the needs of the population ,” says Murphy . “ We use analytics to support that delivery of care because it gives us access to information across the entire patient journey .”
Ambitious healthcare goals Nova Scotia Health has a broad purview when it comes to healthcare operations in the region . Due to this positioning , the organisation is able to map a patient ' s experience from beginning to end to best understand the resources and interventions needed along the way .
“ Understanding what has happened in the past and using that to plan for the future helps us identify where new innovative technologies or approaches might be able to be leveraged in something like virtual care ,” continues Murphy .
As part of the journey-mapping process , Nova Scotia Health recognised that , across the province , not everybody had equal or equitable access to services .
“ One of the core focuses in the last couple of years has been to team up with different organisations or consultancies , like EY , to leverage their expertise in priority areas that Nova Scotia Health is driving toward but lacks the bench strength to fully deliver ,” says Murphy .
“ We work really closely with our analytics team and have scientists and some of our own people focused on evaluation , but we do everything in partnership , which is , I think , quite different from other organisations ,” says Dr . Gail Tomblin Murphy , Vice President of Research , Innovation and Discovery , and Chief Nurse Executive at Nova Scotia Health .
Backed by over 300,000 people around the globe and a purpose to build a better working world , EY Canada ’ s Government and Public Sector practice focuses on helping governments and public sector organisations , like Nova Scotia Health , create new ways of working to achieve better outcomes for its citizens and better experiences for its teams .
“ Our work with Nova Scotia Health has been in support of its vision to improve and deliver personalised healthcare services to the residents of Nova Scotia ,” says Maynard .
216 June 2022