CITY OF PORTLAND
Creating innovative ways to make data more accessible Just as businesses have had to adapt , invest in technologies to support telework , and respond to the restrictions introduced because of coronavirus , the public sector has had to grapple with these challenges as well .
Pairing this with Portland ’ s data-driven approach , Paidhrin notes how the city looked to make information more accessible online : “ The city has migrated our website from an on-premises solution to a cloud solution , transforming service accessibility and ease of access to the right information or service contact with the least effort . Information is findable by our community , and we are mindfully transparent in our use and retention of data . Portland ’ s data transparency is reflected not just in our values , but also in how we provide information to our community .”
“ We have also gone from a traditional in-person Council meeting process to teleconferencing and now to a hybrid approach that accommodates both . We strive to lower barriers of access to our city leadership by enhancing channels of communication so our communities can
“ WE REALLY LOVE OUR CITY AND LOVE BEING OUT IN OUR CITY . SO , THIS WILL BE AN OPPORTUNITY FOR US TO INVITE EVERYONE BACK IN ”
CHRISTOPHER PAIDHRIN SENIOR INFORMATION SECURITY OFFICER , CITY OF PORTLAND
voice their concerns and their interests to connect with us , because not everyone is able to hear or see through a teleconference service , or has a digital device and internet service ,” the Senior Information Security Officer continues .
These channels consist of several adaptive technologies the city has created to ensure the entire community can access information easily . Examples include closed captioning and translation services . Paidhrin explains that the city wants to provide