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AI ation
Aterm coined by Gartner in 2020 , hyperautomation is a disciplined , business-driven approach that organisations use to rapidly identify , vet , and automate as many business and IT processes as possible . According to robotic process automation ( RPA ) software company UiPath , hyperautomation brings together several components of process automation , integrating tools and technologies that amplify the ability to automate work .
“ It starts with RPA at its core , expanding automation capability with artificial intelligence ( AI ), process mining , analytics , and other advanced tools ,” UiPath explains . “ The idea is to automate more and more knowledge work , and engage everyone in an organisation to be part of the transformation .”
According to research by McKinsey and Company , however , 69 % of enterprises are yet to implement any process automation . “ Businesses should be focused on delivering a better experience for customers and on innovating , not using their teams to process repetitive tasks that are full of errors ,” states a 2023 report on hyperautomation by Activant Research .
Technology Magazine spoke with Boris Krumrey , Global VP of Automation Innovations at UiPath , about the future of hyperautomation and how generative AI could change the landscape going forward .
The key differences between automation and AI-powered automation As Krumrey describes , AI-powered automation is taking the technology to a whole new level : “ First , there ’ s the scope of what the technology can do . Automation typically refers to the use of technology to perform manual or repetitive tasks . In contrast , AI-powered enterprise
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