EPIROC
“ I ’ m quite proud that , even without a technical background , I ’ ve managed to acquire sufficient technical acumen at a managerial level to make informed decisions about innovative technologies ”
MARKUS KÜCHLER HEAD OF IT SECURITY EPIROC
our goal is to digitalise and transform the industries we are in , having strong cybersecurity measures in place is essential for the journey . This ensures not only the protection of valuable assets but also the viability and success of our and our customers ’ technological advancements .”
Strategic partnerships driving success at Epiroc To achieve this , Epiroc has forged strategic partnerships with leading technology providers , such as Tanium , Palo Alto Networks and Pentera . These collaborations are not just about acquiring the latest tools and solutions ; they are a journey of mutual learning , innovation , and the pursuit of industry-leading capabilities .
“ Our partners bring substantial value beyond their immediate offerings ; they significantly challenge both myself and my team by introducing new knowledge and perspectives . They often arrive with a wealth of experience from implementing their solutions in various settings – an experience that we lack , as many of these applications are new to us . This learning aspect is crucial , and it ’ s important that our partners are willing to share insights on optimal utilisation strategies , organisational structuring , and role definitions to fully leverage the latest technologies we ’ ve acquired .
This approach is reflective of how Epiroc engages with its own customers in the mining industry – believing it is important for clients to feel they have a voice in shaping future products and that their feedback is valued and considered .
“ Working with partners who share this level of engagement and a mutual desire to exceed limits makes the collaboration much more rewarding and effective ,” Kuchler says . “ This kind of partnership dynamic is crucial for us as we strive to lead and innovate within our industry .”
As the organisation continues on its aim to provide fully automated mines , how Epiroc interacts with partners is critical to its success .
“ It ’ s crucial that our partners are not only proficient in their fields but also possess a significant technological edge and a capacity for innovation that stands out ,” Küchler adds .
202 June 2024