DIGITAL TRANSFORMATION
19
Consecutive years of growth that Computacenter has achieved
Evolving CIO role requires business transformation at Computacenter The transformation of the CIO role that John embodies is reflected in how he approaches technology leadership. Today’ s technology leaders, he explains, must drive business outcomes and value through digital initiatives.
“ There’ s no part of the business that now isn’ t digitalised in some shape or form,” John observes,“ and people are looking to improve the outcomes from the investment in that technology.” This might involve enhancing customer experiences, increasing employee productivity or optimising operations.
What makes the CIO position valuable is the holistic perspective it provides. Unlike other executive roles that view the organisation through specialised lenses, the CIO role offers a comprehensive view.“ The CIO is uniquely positioned to see what’ s really going on inside a company,” John explains,“ looking top to bottom and side to side, and actually probably has a better insight into how the business works.”
This perspective has informed Computacenter’ s transformation initiative; rather than pursuing technology upgrades for their own sake, John and his team have taken a business-focused approach, identifying structural barriers to growth.“ We started off by asking, what are the things that really block or hinder the company going forward? These are things that actually have allowed us to grow for 19 years in a row, but actually, maybe now, a hindrance to us growing for the next 19 years.”
A central component involves the migration from SAP’ s ECC 6.0 platform to the more advanced S / 4HANA
106 June 2025