integrating product-specific events, tailored to their unique characteristics,” says Marcin Szałomski, Software Architect in Web & Mobile at Hapag- Lloyd.“ Using this rich log data, we have engineered a solution that not only supports our day-to-day operations but also automates certain tasks.”
The benefits extend beyond technical operations into business decisionmaking. For example, the team used OpenSearch Service dashboards to evaluate feature usage in their Quick Quotes product, which generates shipping container quotes in 30 seconds. Analysis revealed certain functionalities that customers rarely used, allowing
“ We saw that customers had entire EC2 fleets sitting idle, waiting to run simple functions like writing to a database or processing a file”
WERNER VOGELS, CTO, AWS
98 June 2025