DIGITAL STRATEGY
be managed , creates opportunities and risks for our customers , so we ’ re taking all of our innovation forward to manage security , automation , compliance and performance in that multi-cloud world , so it ’ s easy for them to get digital faster .”
Having been named by Gartner in 2017 as a leader in the Magic Quadrant for IT Service Management Tools for the fourth year in a row , BMC offers solutions customers can trust to achieve that goal . To get there , challenges must be overcome , according to Berutti , who last year unveiled BMC ’ s survey of more than 1,000 IT decision-makers across 11 countries highlighting the scope of the task businesses face . For example , the survey found an alarming 40 % of respondents ‘ haven ’ t a clue ’ how much they are spending on cloud services . So what advice would Berutti have for companies who might include themselves in that bracket ? “ First , you have to ask why that has happened … The number two reason given by companies for moving to the cloud is that they hoped for cost improvements and efficiencies . Many of them don ’ t even know what their cost is , much less whether or not it ’ s cheaper .”
Berutti explains there are two unplanned ways businesses end up using the public cloud which lead to spiralling cost . He identifies a trend towards letting developers build new applications leveraging the public cloud without as much ‘ planfulness ’ and control as there used to be in traditional IT . Applications are written in Amazon Web Services ( AWS ) from the developer ’ s mindset delivering great tools but with no handle on cost . Berutti argues businesses are not considering the potential of better alternatives and just aiming to run before they can walk . “ Certain applications will be more cost effective or the same in a public cloud environment as is or with minor changes . Others are going to cost more because they will not be able to leverage the public cloud in an efficient manner without being completely re-written . We want to be able to help our customers have as much flexibility as possible , but to know what the financial implications will be .”
Looking ahead , Berutti sees a new trend emerging : “ Now we ’ re seeing a reconvergence of the business in IT , because IT realises it needs to employ new tools and processes to provision
12 March 2018