but to work collaboratively and unlock future potential .
“ Tech Mahindra has a policy to source and select the best enterprise leads to support its clients , and uses this skill and expertise to listen , shape , engage , challenge and question work and how best to address the stated business goals ,” says Pandey .
“ Whether it ’ s bringing the expertise from the industry ’ s best or showcasing thought leadership by conducting analyst sessions with TalkTalk leadership , TechM has always took a consulting led collaborative approach whilst supporting opportunities for new business and growth of the account overall for delivery and fulfilment of agreed project work .”
Through the last 18 months , Clayson was able to identify and set himself a target of removing that tech debt . This involved in excess of 600 pieces of software , which Clayson has already been able to significantly reduce to 400 pieces in just the first 18 months of the programme .
This is no small feat to accomplish in such a short space of time .
“ We ’ ve taken 200 software stacks
“ My wish and my expectation is that Tech Mahindra will help us unlock benefits far quicker than we could do on our own . They know how we work culturally and operationally , and as a result , it ’ s much more fluid .”
– Philip Clayson , Technology Director , TalkTalk
out already , a huge achievement , especially as it is so soon after we started this programme ,” says Clayson . “ The target that I set across the entire project was to reduce those 600 applications by half by March 2018 . And I can proudly say we are in the final throws of achieving that .”
This of course was not without challenge . Clayson points to the “ tangled complexity ” of technology that the company has amassed over 15 years of operation and the difficulty in trying to “ fix ” it without causing downtime to services .
To this end , TalkTalk works with Tech
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