AXA HONG KONG
“ At AXA , we implement strict validation processes on all websites . All of them are required to obtain digital permits .”
Reinforcing its leadership position Digital transformation is in itself a moving target as technologies and customer expectations are changing rapidly . Continuously adapting and responding to these changes is a challenge .
“ We address the challenge by focusing on an ‘ agile ’ approach to transformation and continuously investing in IT capabilities and innovative technology in order to sustain our leadership position in a competitive market ,” says Ryman . “ We are striving to transform the customer experience , making insurance simpler , more relevant and more personal for all our customers . Leveraging on new technology , we can better anticipate customers ’ future needs so to provide the next best offerings ,” says Wong .
Catering to the evolving needs of
212 March 2018