LATIN AMERICA which Avianca has already improved . Employee productivity is also a focus . Avianca ’ s aircraft fleet is moving with the speed today ’ s world requires , the ships ’ engines are powered by GE Aviation , another partnership that has proven to be crucial .
Microsoft also provides outstanding tools which have proven its worth in facing eventualities and developing continuity for business plans , rising to the occasion during the difficult times of Colombia ’ s pilot strike in September 2017 . Other resources such as Office 365 have also been a key factor in increasing the company ’ s productivity .
Besides the user-related efforts and looking inwards , the goal of Avianca ’ s transformation is also empowering more than 22,000 employees into becoming change agents , being able to improve every single process they perform with the support , know-how and resources Avianca and the company ’ s strategic partners put in their hands .
“ 2018 is focused on our users and into our digital channels ’ evolution as the platform for a new , consistent , fast and customised experience ,” Aldana concludes .
“ BY NO MEANS CAN WE CONSIDER THIS A FINISHED PRODUCT , THE APP WILL KEEP EVOLVING BY ADDING NEW FUNCTIONS . UPCOMING UPDATES WILL BE A RESULT
OF OUR USERS ’ REQUESTS ”
– Santiago Aldana Sanín , Senior VP , CDO and CTO at Avianca Holdings
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