INTERNATIONAL PRESENCE
“ There has been tremendous change within all our IT processes , where we have designed the customer journey from a digital perspective . We are leading the way in how we set up the customer experience . Whereas we used to build our IT around individual products , we now build it around the customer experience .”
INTERNATIONAL PRESENCE
Simplifying and integrating its products has further enabled KPN to reduce its time to market from months to weeks , or from weeks to days . Nonetheless , throughout its transformation , the business has sought to drive long-term growth by building strong relationships both with its partners and stakeholders .
Partnering with Huawei has been not only instrumental to the development of KPN ’ s IT capabilities , particularly within its mobile solutions , but its international presence
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