Technology Magazine March 2019 | Page 148

IBS SOFTWARE
148

“ Our vision is centered around building next generation platforms and products to help our customers on their business transformation journeys ”

— Daniel Stecher Vice President of Airline Operation , IBS Software platforms and products to help our customers on their business transformation journeys . Our core values help us translate that vision into reality ,” says Stecher . The core values of precision , passion , commitment , integrity and respect for the individual are guiding principles for the organisation .
For an industry that has been resistant to incorporating evolving technology , travel and tourism is ripe for disruption that will touch on every phase of the customer experience . With significant digital disruptions in the market place , consumer behaviour is changing and new business models are evolving . Digital trends that simplify decision making in travel like big data , artificial intelligence and machine learning can help personalise travel services . IBS claims the desire for unique experiences has been the most crucial customer demand this year . “ To address the shifting industry landscape , digital business strategies are what travel service providers are looking at . Over time , the value of their enterprise is going to shift more towards digital assets than physical . Travel companies are becoming increasingly
MARCH 2019