EUROPE “ We look at DELL as a strategic supplier , because for us , the first priority for our enterprise requirements is the quality of aftersales support we receive ”
— Daniel Stecher Vice President of Airline Operation , IBS Software enable carriers to manage their operations , including fleet , hub and crew . The operations control and core management system aims to utilise the firms ’ resources and incorporate the latest technologies . “ With iFlight NEO , we enable carriers to better work on disruptions , as the system makes use of real time data for proactive disruption management ,” says Stecher .
As the company progresses , IBS turns to DELL as a strategic partner for its hardware needs . DELL supplies IBS ’ employees ’ Enterprise class desktops , such as the DELL OptiPlex series , and DELL Latitude laptops . “ With liability being an important factor of airlines giving us data to store in the cloud , we rely on Dell to supply us with hardware that will perform well . There is a train of trust – as we trust Dell , this trust is pushed further into the market as we offer our solutions to customers ,” says Stecher . More importantly , the firm also provides Chassis and Blade servers and virtualisation technology for IBS ’ private cloud . Its EMC VNX , Unity , and SC series meet IBS ’ storage requirement for their SaaS DCs and internal private cloud . “ We look at DELL as a strategic supplier , because for us , the first priority for our enterprise requirements is the quality of aftersales support we receive . Their technical know-how and customer service of DELL support engineers are best in class and makes all the difference . The DELL-EMC-VMW Technology alliance also comes to our advantage since DELL is able to act as a single point of contact during any technical issues or failures .”
As IBS continues to expand its services and partners , Stecher reveals the biggest obstacles the company will have going forward . He cites the largest challenge as the objection to change within the airline industry ,
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