CALGARY DROP-IN CENTRE
310 the opportunities at non-profits : there ’ s so much emphasis placed on non-profit expertise , and there are so few people that have technical backgrounds with non-profit experience , that the technical needs of non-profits have gone underserved for years .”
With the support of the DI Board , Knight is effecting a four-year complete technology transformation at the Calgary Drop-In . She was keen to discuss how her team is approaching organizational change management across one of Calgary ’ s largest non- profits , her current and future plans to use cutting-edge biometric technology to increase efficiency and security , as well as putting confidential personal data back into the hands of Calgary ’ s homeless population . In addition , Paul Twigg , VP of Technology at Sierra Systems , an NTT DATA Services company , serves as the centre ’ s strategic partner and plays a large role in helping Knight implement her ambitious technology transformation .
“ I ’ m lucky that I walked in with years of experience and a Master ’ s Degree in
MARCH 2019