NORTH AMERICA
353 and skillsets of the participants , and to use it as a springboard for the next initiative : exploring applications for Amazon Alexa . “ It ’ s going to be done by our Director of Development ,” Bolt says . “ He wants to invest in Alexa skills and figure out where those fit in our environment , because smart speakers are everywhere in our personal lives . Trying to figure out where they best fit in an educational environment is definitely an interest .”
Of course , finding applications for AWS and planning the rollout of a campus-wide CRM are just two of the many projects on Bolt ’ s desk . He reflects that , “ one of the biggest things I ’ ve been involved with the past year has been restarting our IT governance structure . There ’ s not necessarily a command and control model in the university . So , when it comes to a finite resource such as IT , we have a lot of demands placed on us to deliver x , y and z , and without structure as to which large projects we should be working on and where we ’ re going , the gap in stakeholder support creates a
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