CHOICE FINANCIAL
380 organization ,” Heilman explains . “ I ’ ve been really proud of how it ’ s brought people closer together .” Choice ’ s vendor of choice is Cisco which takes care of all of the network , infrastructure and security at the bank . “ We ’ re using a lot of Cisco equipment but we do have other vendors in the back that are helping us monitor the network very closely .”
Video communication , they like to call video collaboration , has allowed the bank to build greater bonds after a number of acquisitions . Choice is committed to keeping people in jobs during acquisitions , a time when typically 30 % of staff can be laid off right out of the gate . “ Our goal , commensurate with our culture , is to not lay anybody off , and we ’ ve now done three acquisitions ,” says Heilman . “ Plus , the cultural shift ( following an acquisition ) can take three to five years to sync up when you bring two organizations together and video collaborations really help to reduce that timeframe .”
Choice views its fintech vendors , such as Cisco , with the same value as its customers and they work together through those situations that need to be fixed , or tricky installations that require collaboration . “ Collaboration
MARCH 2019