Technology Magazine March 2020 | Page 347

The Future is Digital
The Future is Digital
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New technologies such as machine learning ( ML ) and automation have created greater efficiency for many companies . ML is key in helping ERP solutions to better comprehend patterns and trends , helping businesses find ways to generate more value out of their data . “ For example , when you submit an expense , it knows how to put it in the right category based on previous patterns ” he explains . “ We capture a lot of data in the ERP space , previously we only used data for financial and management reporting . Now , we have the tools to build analytics that drive insights using data from disparate systems .” With data considered a core component to Afrissance ’ s strategy , Taiwo affirms the customer always remains at the heart of decisionmaking . “ The most important thing to us is understanding the customer . In the UK , you expect everyone to have a bank account and a mobile device to do internet banking , but this isn ’ t the case in Africa ,” explains Taiwo . “ However , mobile money is growing in Africa . Technology such as using a mobile number as a bank account to pay each other has empowered the
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