MTN Prestige Launch
MTN Prestige Launch
CLICK TO WATCH | 4:08
359 technologies there is also an increased need for agility and quality of service for a great customer experience , which is driving the sense of urgency around automation in every aspect of the business ,” she says . “ With automation , the industry will see improved time-to-market , improved customer experience and increased efficiency of back office operations . Ultimately , as a result of all of these technologies we will be able to create truly personalised experiences for our customers .”
When it comes to MTN Liberia ’ s IT strategy , Fakuade notes that “ one of its key goals is to become a fintech and digital player . Therefore , we are evolving our technology and IT landscape to enable true innovations that provide business value . In order to do this effectively we need to understand the business landscape and direction .” As part of its IT strategy , Fakuade explains MTN Liberia makes use of innovative technology and the benefits it provides in order to achieve the company ’ s overall goal of improving connectivity within the African region . MTN launched a digital transformation strategy tagged OXYGEN aimed
www . gigabitmagazine . com