LEADERSHIP

42 control system for an as yet unreleased mixed reality device .

Aligned with that development is the increased possibility of remote working , due to both technological and cultural advances . In the former field , the aforementioned HoloLens offers a ‘ holoportation ’ feature that provides a more human experience compared to calling in , thanks to the virtual representation of those in the meeting . Consequently , a report from Deloitte advised employers to culturally change to treat their employees more like customers , owing to the increased freedoms afforded to the digitally savvy worker .

Then there ’ s the elimination of busywork promised by the arrival of robotic process automation ( RPA ), which allows for software robots to interact directly with human-targeted graphical user interfaces ( GUIs ). RPA technology can watch human teachers as they go about tasks such as data entry or validation , then repeat those inputs , albeit more quickly and reliably , with some implementations then able to use machine learning to optimise their tasks . RPA is a crowded and

MARCH 2020