Technology Magazine March 2021 | Page 157

DELL TECHNOLOGIES AND SINGAPORE POOLS : TRANSFORMING IT

DELL TECHNOLOGIES AND SINGAPORE POOLS : TRANSFORMING IT

ERIC SEOW OF DELL TECHNOLOGIES ON WORKING WITH SINGAPORE POOLS TO DELIVER IT TRANSFORMATION IN THE FACE OF CHANGING CONSUMER DEMAND In 2015 , Yeo Teck Guan , Singapore Pools ’ Chief Business Technology Officer , needed a strategic technology partner that had the ability to deliver essential technological innovation and support those innovations throughout their lifecycle .
“ He saw this in Dell Technologies ,” says Eric Seow , Financial Sector District Sales Director for Dell Technologies Singapore . “ We delivered what Singapore Pools needed : highly resilient , highperformance infrastructure that powers their 24 / 7 digital platform .”
Since 2015 , Dell Technologies has remained a key strategic partner of Singapore Pools , helping them use digital channels to better engage their community of consumers , as well as unlock the potential of new , innovative technologies like artificial intelligence ( AI ), machine learning ( ML ), blockchain , IT automation and the adoption of hybrid cloud . “ Our partnership has grown even stronger and we have embarked upon several initiatives to inject new IT capabilities and greater resiliencies into their organisation ,” says Seow .
At the heart of this ongoing relationship , Seow explains , are commitment , empathy and trust . He adds that , “ Having a close collaborative relationship is one of the key ingredients for any successful outcome . To develop that kind of relationship , there must be trust at every level . We have earned that trust through years of successful engagement and delivering on our promises .”
Going forward into 2021 , Dell Technologies will continue to support its valued strategic partners - including Singapore Pools - as it facilitates success in the new normal , and helps organisations leverage increasingly vital digital platforms and applications to drive successful outcomes .
“ We are seeing digital platforms becoming more vital for organisations to connect and deliver their differentiators to the consumer ; blockchain becoming an intrinsic technology that will strengthen the security portfolios of businesses ; the rollout of 5G driving new use cases for IoT ; and AI , ML and automation as essential success factors in this new data driven era ,” says Seow . “ Dell Technologies has made vast investments over the years in all of these key technological advancements , with many of them being incorporated into the design of our latest products and solutions .”
This year , Seow sees Dell Technologies ’ relationship with Singapore Pools reaching new levels of engagement and innovation , as the two organisations “ continue to explore new use cases for these advanced technologies and assess how we can deliver meaningful , enriching capabilities for Singapore Pools and their community of consumers .”