SINGAPORE POOLS PRIVATE LIMITED
MAKING THE MOST OF DR OPEX
Training has been an essential part of managing cultural change amid a digital transformation and the constraints of COVID- 19 . “ There ' s been a lot of training and teaching over the past year . During the pandemic we ' ve also held quarterly virtual town halls which we use to keep employees informed , and to educate them about upcoming changes ,” Yeo says . “ Change mindset needs to be top down and also bottom up . The senior management needs to provide support and leadership on our initiatives and instil confidence in the staff . Bottom up is about understanding whether our staff like and see the value in different tools and initiatives .” Yeo ’ s team set up forums for Singapore Pools staff to share their opinions , comments and suggestions on new initiatives , which were then incorporated into the company ’ s ongoing strategy .
DID YOU KNOW ...
“ Traditionally , any CIO will tell you that you run your digital services on one data centre , and have a second running passively for disaster recovery ( DR ) backup ,” Yeo notes . “ Our DR has always been a big operational expense and , with the latest technology available , we ' re looking at using our DR facility to support the operational capacity of our standard data centre , meaning we have as much as 200 % capacity to support customer demand for our digital services .”
Unlocking additional capacity has become even more essential during the COVID-19 crisis , which caused a global spike in data demand which , combined with the Singapore Government ’ s recent moratorium on new data centre builds , means that getting the most out of available digital infrastructure is a higher priority than ever .
“ My team and I are trying to get rid of our DR data centre and pivot towards using it to better support our customers ,” says Yeo , adding that Singapore Pools ’ strategic partner , Dell EMC , “ has been chosen to help us with this because their position in the technology landscape gels nicely with what we ’ re looking to accomplish .”
technologymagazine . com 159