CITY OF HAMILTON
CITY OF HAMILTON :
TECHNOLOGY
FOR GROWTH
Cyrus Tehrani , Chief Digital Officer at the City of Hamilton , on the city ’ s extensive digital programmes and the benefits they have provided through COVID-19
WRITTEN BY : WILLIAM SMITH
PRODUCED BY : MIKE SADR
Cyrus Tehrani is Chief Digital Officer at the City of Hamilton , a role which attracted him due to its unusual specifications . “ They were filling a Chief Digital Officer role and looking to do some creative things . Many cities don ' t have CDOs yet and the opportunity to help shape the direction of digital transformation was what attracted me to the role . ” Despite the ‘ Digital ’ in his job title , Tehrani ’ s influence extends beyond that domain . “ It ’ s a bit of an odd portfolio in the sense of a CDO per se , where my focus isn ' t solely on the digital service channel deliveries that the city has .”
Instead , Tehrani oversees a diverse portfolio based around digital transformation as well as being a champion to promote the digital transformation occurring across the wide range of services the city provides . “ That involves looking at processes both internally and externally . For instance , our digital communication team is in the midst of a project to completely refresh
174 March 2021