Technology Magazine March 2021 | Page 179

CITY OF HAMILTON
identify connectivity requirements . Tehrani affirms that the ethos behind such initiatives is all about getting people to better interact with the city . “ It ' s not necessarily about the shiniest technology solutions . It ’ s more about making sure you improve the processes around how people engage with the city .”

“ We can provide a timeline and visibility of who ’ s listening to their concerns ”

CYRUS TEHRANI CHIEF DIGITAL OFFICER ,
CITY OF HAMILTON
The digital measures and programmes already in place were undoubtedly beneficial in the city ’ s response to the COVID-19 pandemic , including keeping the wheels of democracy turning . “ The city was able to move quickly to virtual council
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