Gunjan Verma , Chief Technology Officer of The Travel Corporation , discusses the role of technology in transformation and combatting COVID-19
THE TRAVEL CORPORATION
Gunjan Verma , Chief Technology Officer of The Travel Corporation , discusses the role of technology in transformation and combatting COVID-19
WRITTEN BY : WILLIAM SMITH
PRODUCED BY : KRIS PALMER
Last year , The Travel Corporation ( TTC ) celebrated its hundredth anniversary . The globe-spanning organisation incorporates around 40 brands as part of the TTC family , as well as a number of Hotels . “ Each of those brands is known in their categories to provide exceptional customer service and travel experiences at their core ,” says Gunjan Verma , Chief Technology Officer of The Travel Corporation , and previously of one of those brands , Contiki . “ We ’ re passionate about making travel experiences personal , with a huge focus on sustainability . What ever we do is with the aim of making travel matter .”
A large part of enabling that vision comes from technology . On the data front , the company is midway through a journey to maximise its data utilisation . “ There are two key initiatives to further leverage our data underway ,” says Verma . “ We have made a significant investment in building a multi-system , multi-source data ecosystem . Over the next two to three years will see us taking data from Salesforce , from our reservation system , from our website , all coming into an AWS scalable platform for us to then start using that data to assist decision-making .”
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