Andrew Downes , Head of Strategic Partnerships , Trustmarque , on the company ’ s digital transformation expertise and partnership with Dell Technologies

IT solutions provider Trustmarque is laser-focused on customers , as Andrew Downes , Head of Strategic Partnerships , explains . “ We provide customer-centric IT solutions which enable our customers to run their businesses more efficiently and give them a competitive edge in whatever marketplace that they happen to work in . We have six key go-to markets , namely cloud and data center , modern workplace , IT asset management , security , RPA and data and analytics .”

As a 20-year veteran of the industry , Downes has seen plenty of innovation . “ The rate of change is phenomenal . I think it ’ s actually one of the reasons that people get involved in the business in the first place . In my time , the biggest accelerant for that change that we ’ ve seen has been around the adoption of cloud technologies .” He emphasises that it isn ’ t enough for IT solution providers to merely keep up with the rate of change . “ You need to stay ahead of it so that you ’ re best placed to advise your customers and guide them through new technologies as they come to market .”

Trustmarque is a trusted partner of Dell Technologies , holding Titanium partner status within Dell ’ s partner programme . “ We ’ re one of the most accredited partners in the UK , with a specialism in unstructured data storage and next-gen elastic cloud storage ,” says Downes . “ We were the first Dell partner in the UK to sell both Isilon and the object storage platform ECS - with us being the only partner accredited in the UK to deploy ECS .” As a key strategic partner , Downes emphasises that Dell is a keystone vendor with which Trustmarque collaborates closely .

Downes reiterates that the future heralds an acceleration in its customers ’ digital transformation strategies , not least due to the events of 2020 . “ A great example of that has been in some of our healthcare customers , where we ’ ve seen cloud adoption like we ’ ve never seen before .” Also coming down the line are new and transformative technologies , such as the rollout of 5G . “ We ’ re also going to have a more disparate workforce than we ’ ve ever seen , which throws up its own security challenges ,” says Downes . “ That ’ s why we ’ re working with Dell to facilitate this new working environment as part of their Workplace Redefined initiative .”