SAP SEE
“ We are always present to offer quality assurance and be the trusted advisor for our customers ”
PREDRAG CIRKOVIC MANAGING DIRECTOR , SAP WEST BALKANS
As governments gain pace under the stewardship of SAP SEE , Galla concedes that the “ next few years will be tough ,” though now things are rolling , governments can take swifter action to become leaner . “ Similar to private corporations , they want to increase revenue , decrease costs , and increase cashflow , because this cashflow enables them to reinvest into government . There will be education and innovation , and we foresee the trend to optimise business and government processes continuing .”
Already this has had a positive impact on how governments consider and interact with citizens beyond the cold mechanics of economic governance , business relationships and handling the strains in healthcare caused by the ever-present threat of COVID-19 .
“ There has actually been quite a shift in the empathetic part of governing ,” Galla says . “ We ’ re seeing governments reaching out to their citizens and saying , “ It ’ s okay not to be okay ’. They ’ re placing emphasis
SAP CUSTOMERS INCLUDE :
92 % of the Forbes Global 2000 companies 98 % of the 100 most valued brands 97 % of the greenest companies ( Newsweek ) SAP customers distribute 78 % of the world ’ s food and 82 % of the world ’ s medical devices 77 % of the world ’ s transaction revenue touches an SAP system
on mental health , and I think this is a really great thing . The paradigm shift that we ' re seeing right now will yield results in new fields that we haven ' t even thought of yet .”
As governments and businesses adapt in the region , Galla says that internally SAP understands it also needs to evolve . “ We have a constant learning mindset about how we must react faster to what the market wants . How we provide the right solutions to the business challenges that our customers have . The transition to a more agile , millennial-style company is something we are all constantly developing .
" I ' m very happy that I have leaders that are driving that . Predrag and all the other leaders of the respective countries are working in areas that are highly innovative and forward-thinking . I love that because that means we are in the right mindset and always one step ahead to boost our customers ’ success . The pace of change in the market is picking up speed .”
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