Waterstons : digital consultancy for leading organisations
Waterstons : digital consultancy for leading organisations
James Alderson , Client Experience Director at Waterstons , discusses the company ’ s development of its partners ’ technology capabilities
The ability to go digital has never been more critical for sustaining global operations . As businesses expand their use of technology , partners provide insight and application of new systems , while leveraging existing solutions for maximum gain .
With more than 14 years at the company , James Alderson , Client Experience Director at Waterstons , explains how the company has worked with its clients to support their digital transformations — having delivered strategic and technical projects and driven the adoption of cloud , global collaboration tools and cybersecurity solutions to name but a few .
How does Waterstons support digital development ?
The company provides digital consultancy services and builds great working relationships with its clients , which can be seen through its partnership with Cundall — a multidisciplinary engineering and construction consultancy — as it celebrates 13 years of partnership with the business .
“ Our key priority has been immersing ourselves within their business , seeing what challenges they ’ ve faced ; what challenges the sector that they operate within has faced as well , to really help them evolve what they ’ re doing through the use of technology .”
Waterstons ’ ability to integrate itself into its clients ’ operations adds value to its services . The company is often considered part of Cundall — and vice versa — with employees working across its partner ’ s global locations .
“ We also share our knowledge openly and often freely . During the pandemic , we created the Waterstons Academy Lite programme , taking our internal training materials and making them available externally as well ,” Alderson explains .
Waterstons is also committed to encouraging innovation within the company as it heads up its own research and development ( R & D ) fund . “ We ’ ve got our own internal R & D innovation funds to encourage development . We set aside time and effort from people within the business for them to invest in innovation . We take those industry trends and insights that we gain from our clients and the broader marketplace , to really focus on how we can innovatively solve those problems .”
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