IT VENDOR MANAGEMENT functions have become more centralised , many organisations might make use of hybrid cloud infrastructures to manage their data and keep systems running . If not managed properly , he suggests , this can create blind spots in exactly where their data is being kept , creating opportunities for breaches or losses to occur .
“ This is why discussions around centralising IT should not only consider cost – the capability to respond to disasters , whether malicious or otherwise , must also be top priority . If a business makes a shift over to the public cloud as part of their centralisation , look carefully at where the data protection responsibility lies . Formulate a clear plan for an outage , data breach or even accidental deletion . Driving efficiencies within IT is a noble cause , but it ’ s all for nothing if it means availability takes a hit and the business can ’ t serve its customers ,” he added .
Centralisation by no means a straightforward process Ash Finnegan is an award-winning Digital Transformation Officer at Conga , who also joined BizClikMedia ’ s Tech , AI & Cyber Live event last year . Finnegan suggests that IT
“CENTRALISED SOFTWARE- BASED MANAGEMENT PLATFORMS ACT AS A SINGLE CONTROL POINT TO ALL WORKFLOWS ACROSS THE ENTERPRISE ”
GABRIEL KERNER VICE PRESIDENT , TELCO SYSTEMS centralisation is complex and can make or break an organisation .
“ There are often many teams , processes and systems involved . If an IT leader rushes a transformation programme of this kind , it can have the opposite effect , stifling innovation , resulting in serious operational complexity and inefficiencies ,” she said .
“ Technology does not need to be groundbreaking , integrating systems and streamlining processes should be the first priority – ensuring data management and workflows are properly structured and fully optimised ,” said Finnegan .
According to Finnegan , all data needs to be accounted for across the entire business cycle and properly structured before leaders consider adding any ‘ radical ’ technology or making serious structural changes to their organisations .
Gabriel Kerner , Vice President at Telco Systems , a US-based telecommunications equipment company , agrees , suggesting that everything from edge and cloud to on-prem deployments all need to sync and communicate so they deliver true value .
“ Think of a central platform as the hub that holds all the processes . Without it , managing the network IT operation becomes too complex , involves multiple limbs and you
technologymagazine
. com 91