JJ VAN OOSTEN
TITLE : FORMER CDO & CTO COMPANY : KINGFISHER PLC LOCATION : UNITED KINGDOM
Rapid delivery : courier collecting from Screwfix store
hour . And , last year , B & Q launched its online home improvement marketplace , offering a ‘ one-stop shop ’ for home improvement products , with the aim of driving the retailer ’ s digital growth .
As Van Oosten explains , from a technology standpoint , there have been a number of changes in how the business operates in recent years .
“ Being much closer to customers , we now have a lot more pace in what we do ,” he explains . “ We are far more agile in what we ' re doing . We ' re embracing ecommerce and data in a way that was not manageable many years ago .”
EXECUTIVE BIO
JJ has substantial expertise in leading digital transformations in consumer branded and retail companies . He is the former Chief Digital and Technology Officer at Kingfisher where he lead ecommerce , digital platforms , marketplaces , data and technology . He joined Kingfisher from Danish toy company , The LEGO Group , where as Chief Digital Officer , he led the company ’ s digital ambition to make ecommerce the largest part of the business . Prior to this he was a member of the Board of REWE Group and CEO of REWE Digital , where he oversaw all aspects of the digital agenda , including e-commerce operations , technology infrastructure and digital marketing . With his team , he designed and built a digital ecosystem which linked physical and digital channels via mobile and AI technology and launched continental Europe ’ s first automated food fulfilment centre . REWE is now the largest grocery ecommerce player with its home delivery and click and collect fulfilled from either stores or automated fulfilment centres . He also led the investment in Commercetools which is now the world ’ s leading ecommerce platform . JJ has also held leadership roles at companies including Tesco and Travis Perkins .