Introducing a new home improvement marketplace
A new product marketplace will offer customers a wider selection of products from trusted third-party sellers all in one place at diy . com
Customers will have more choice with :
An additional 100,000 products , available within 6 months
The marketplace will both expand existing ranges and add new categories , such as :
In-store returns for many marketplace products
Trusted third-party sellers
Wallpaper |
Lighting |
Power tools |
Small |
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domestic |
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appliances |
Why is it being launched ?
82 % |
82 % of our customers ’ journeys start online , so the marketplace multi-channel model will make shopping with us even more convenient |
48 % |
nearly half ( 48 %) of online product searches in the US , UK & Germany started on marketplaces |
There are many reasons for third-party sellers to join the B & Q home improvement marketplace
Access a popular and trusted retail site with significant traffic that is synonymous with quality
Reach a significant demographic of UK consumers
Work with one of the UK ’ s most recognisable home improvement retail brands
How does it work ?
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Third-party sellers go through a verification process |
Products listed on diy . com as ‘ sold and shipped by [ seller name ]’ |
Customer adds to basket and checks out as usual |
Customer adds to basket and pays as usual |
Third-party seller delivers to customer |
Customers can return their orders via home collection or to any one of our UK stores |
To find out more visit diy . com , or the B & Q app