different ,” Khaiwi explains . “ Securing intellectual assets is one of the top priorities for every enterprise , and having multilayered security controls is one of the most effective and efficient ways for enhanced protection . Yet the fact is there is no guarantee whatsoever that implementing the latest and greatest IT security tools and methods will make you 100 % safe .
“ Security is a continuous proactive process of prevention , detection , and response , with modern technologies like AI and ML that adds a challenge to the whole game here .”
AI to enable around-the-clock support Among exciting innovations also being developed at ENS is an AI-based chatbot . Still in its early stages , once operational the AI-powered chatbot will provide true , around-the-clock presence of interaction with all website and mobile app users .
“ The AI-based chatbot is still in its learning stage , and we are currently building the knowledge base and communication scenarios ,” Khaiwi explains . Once complete , however , the chatbots will offer an around-
“ One of the most important aspects is the enhanced user experience for all students and parents throughout all the touchpoints ”
ABDULRAHMAN KHAIWI HEAD OF IT , EMIRATES NATIONAL SCHOOLS
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