EMIRATES NATIONAL SCHOOLS
the-clock experience for all website and mobile app users .
“ If somebody is already a parent and has kids with the schools , then this person could really do transactions , and make queries about the information he requires about their kids ,” Khaiwi explains . “ However , a third party , a visitor who ' s not already a parent with us , can just ask general questions , and if the AI chatbot does not have the answer , it can just register that question and come back to the person later and say it ' ll be attended to later .
“ This chatbot , which will be available 24 hours , seven days , 365 days a year , adds an intangible benefit to the schools by attending to the queries of the visitors outside the official school operating hours .”
A delegation from Riyadh Private Schools from the Kingdom of Saudi
Arabia visited Emirates National Schools
Partnerships helping meet goals ENS has an extensive network of highly curated partnerships to help the school achieve its digital transformation goals . As Khaiwi explains , when it comes to choosing partnerships with vendors ENS performs rigorous research , whether it is an educationrelated solution or general ICT , looking into the matureness level of potential partners , flexibility , presence in the region and globally , and their strength in aftersales support .
“ Technology plays an emerging role in today ' s world ,” comments Khaiwi . “ To achieve success and security for our IT infrastructure , we partner with companies who value and understand our priorities and assist us in providing the right solutions to the students , educators and school management .”
One such partnership is with Net Desire Technologies , a leading cybersecurity solutions provider based in Dubai .
Net Desire Technologies has extensive experience with cybersecurity solutions and is a specialist in endpoint security .
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