BIO
VIRGIN MONEY
banks . Firstly , what your brand stands for and the customer experience that underpins it ,” notes McGlynn . “ Then how you gather and protect data . And finally , delivering customercentric propositions to make people ’ s lives better , financially or otherwise . The banks who find the optimal balance of these three elements will prosper in the long term .”
BIO
Leading edge technology Innovation is key ; however , the real differentiator is how innovative technology is operationalised and implemented in a stable , secure way to operate at scale . Many exciting betas or prototypes exist but to truly bed-in a stable tech environment , takes skill and time . “ At Virgin Money our size and scale is a competitive advantage . We have operational maturity , whilst being relatively more agile than the larger incumbent . Our technology transformation plans are focused on exploiting this agility via the development of re-usable services and cloud technologies . Re-usable services allow us to break down
314 May 2018
James McGlynn
Chief Information Officer
Trained as a Marine electrical and electronic engineer and spent the first five years working overseas on oil / gas exploration projects .
Spent 15 years in manufacturing in production , change and IT roles , latterly heading the European Manufacturing Systems division for Motorola Semiconductors .
Following that , five years as Managing Director of building technology companies from startup , including an executive role in a football club . Then joined HBOS / Lloyds Banking Group in various change and CIO roles for seven years , latterly as Group Change Director for Lloyds Banking Group .
Joined Virgin Money in August 2013 as Change Director , then CIO in 2015 .