different business functions in order to maximise its potential impact .
“ I strongly believe that there is nothing called general purpose AI , but rather AI for specific applications ,” he explains . “ Today , in every sphere of your life in the consumer technology world , you have AI .
“ For example , if you use an Amazon Alexa or a Google Home device , you have a piece of AI able to recognise natural language , and able to have a conversation . So , the ability to find those right AI applications in the enterprise sphere is where I think the big business focus of AI is .
“ But , one should not look at AI as a separate domain . It ’ s about you infuse AI as an enterprise foundation and start to apply it in different spheres . How do I apply AI in customer service or consumer-facing use cases ? How do I apply it in the middle office ? How do I apply it in the back office ?”
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