MIDDLE EAST get them delivered to where they ’ re located ,” explains Lynsdale .
“ Guests are using more devices , more frequently . Mobility on the guests ’ side is increasing and so Atlantis is now working on attracting guests using mobile technology ,” he continues .
“ We want to begin their journey before they arrive by creating an app where they can engage and discuss opportunities and activities that they would like to do when they get here . Mobile connectivity is definitely something that we ’ re keen on bringing to life .”
This snowballing effect of mobile technology isn ’ t just transforming the customer experience , it ’ s also helping to transform Atlantis , The Palm ’ s back of house operations .
By equipping housekeeping staff , bell service , and front desk staff with mobile devices , the luxury
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