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Agreeing , Larson adds : “ For the last three years , we had so many projects and conversions happening , yet we still had to serve our core function – running a credit union to support the needs of our members . And we did that well . During this time , member satisfaction on net promoter scores remained high , and we received positive member feedback and awards for running a high-quality financial institution . To be named the top credit union in the eyes of our members and our employees is
something that continues to give us a tremendous sense of pride .”
Through the focus Affinity Plus has placed on consistently improving and advancing its digital offerings , members will continue to see investments in the cooperative . Growth and change – with the member at the forefront – will propel the credit union forward and set it apart from others in the field .
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