CHALHOUB GROUP

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— Iyad Rahme , Head of HR Technology , Chalhoub Group

are always scouting for new technologies that can simplify our processes and provide our current and future employees with a seamless experience . We recently launched our first ChatBot , in collaboration with Easy Recrue , called TIM ( Talent Interactive Matchmaker ) to help candidates apply for a position on our career website . We also introduced a pre-recorded video and live interviews to be able to reach talents at all times .” Operating with a data-driven approach , Chalhoub Group leverages on data to upgrade its services . “ We ’ re always looking at ways to gather data as the more data we have , the more we can ensure we are taking the right approach and base our strategy on solid grounds ” explains Rahmeh . Chalhoub Group recently introduced Qualtrics — an experience management platform allowing them to survey every interaction people experience within the Group to spot opportunities for improvement . “ We gather data at every touch point we have with our current or future employees ,” he says . “ It starts

MAY 2019