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" ); so they type have focused on a cultural ; func transformation , too . “ We ’ re training ,
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FormVal rr . of Er interactions , we see better results .” mVal Employee pride is equally important
" Control to customer interactions . Sprint has ring ( r . atus ", := := focused heavily on internal communications to keep employees aware of new initiatives and interact with them more . “ Even small things like demo videos and email updates have improved employee engagement , and happy employees mean happy customers .”
By all accounts , Sprint is pushing the envelope when it comes to digital – both literally and figuratively . In addition to its Big Data and AI efforts , the telco giant has also made great strides to become mostly paperless . Today over 83 % of Sprint ’ s customer base uses paperless
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