75 boundaries . For example , information on product usage be used by engineering to adjust the product , but it could also be used by the sales team to adjust its approach .
Thinking even bigger than that , other departments that deliver value to a business , from third-party service technicians to financial services providers , all can gain value from data and should be connected to the insights that the IIoT provides .
In this scenario , the IIoT opens the door to new data-driven business models . Organisations are beginning to rethink their approaches to take advantage of this – from selling products and after-sales services to providing entire products as a service .
Successful transformation requires collaboration and an ecosystem of partnerships at various levels . Breaking down siloes , and connecting things to processes and people lie at the core of true digital transformation .
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