Victa McClelland
Six months into the programme , the team have built the platforms and are creating a digital programmable network from end to end including integrating to Digital Portals and creating products in the new stack . “ In some cases digital transformation projects digitise only the front end but leave the back end with manual processes . For the Vocus Future State program we are making sure that we are automating as much as possible end-to-end through the entire stack so that the customers experience is a true digital experience – for new orders as well as for assurance , all dynamic and delivered to the customers in real time .”
The Future State program is delivered in three steps . McClelland already has the capability to provision basic services within seconds . “ Just now we ’ re stitching together all of the capability around the offer and the digital experience before we launch our first dynamic provisioning product
141 EXECUTIVE PROFILE
Victa McClelland
Victa is currently Chief Technology Officer ( CTO ) at Vocus Group , based in Sydney Australia where he is responsible for Technology Strategy , Architecture and Security functions . Previously he held roles in Technology Operations , Product Management , Engineering and Strategy in major Telecom Service Providers in Australia including Director of Strategy and Architecture in the CTO Office at Telstra , Director of Networks ( CTO ) at SingTel Optus , CTO at Hutchison ( 3 Mobiles ), roles at several start-up companies such as Time Telekom Malaysia , Commander Australia , Collinear Networks in Silicon Valley and held a role at a network supplier as Head of Software Services Strategy at Ericsson in Silicon Valley . Victa has a Degree in Electronics from Ballarat University . www . technologymagazine . com