DIGITAL TRANSFORMATION
THE INTERNET OF THINGS ( IOT ) IS REVOLUTIONISING BUSINESSES , FROM THE WAYS THEY INTERACT WITH CUSTOMERS TO THE FACTORY FLOOR . WE EXPLORE THE ROLE OF IOT FROM MANUFACTURING TO CUSTOMER SERVICE TO TELECOMMUNICATIONS
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The internet of things ( IoT ) represents the intersection of the physical and the digital , hence its enormous usefulness to businesses looking to get concrete results out of digital transformation . Defined by Gartner as “ the network of physical objects that contain embedded technology to communicate and sense or interact with their internal states or the external environment ”, it ’ s obvious that the technology can enable a broad range of possibilities across different industries . Here , we dive deeper into just a few such applications .
Increased capacity for communication between devices using the internet of things has enabled collaborative robots to work alongside humans in a factory setting . Data collected form IoT-enabled devices can also be analysed to make improvements or construct digital twins of real world spaces for yet more insights . Industrial conglomerate Honeywell is one of many players in the space . It says the industrial internet of things has the capacity to improve performance , availability , reliability , safety and security by connecting people with processes and assets .
MAY 2020