BCX
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“The essence of what we strive to do is re-invent the customer experience ”
— Mervyn Goliath , Managing Executive , Data Networks , BCX he is and he has certainly had his fair share of it – always ready to change and take on the next big challenge . He has finally come full circle to spearhead one of the biggest data centre network platform transformation programs on the continent , a program which will provide the foundation for real digital transformation , a key technology investment program for BCX , and one which underpins a number its big bets for 2021 and beyond .
“ Today , more than at any other time , customers have choices . The key to our success is to provide our customers with an engaging , intuitive customer experience that not only meets their expectations , but enhances it through a clearly defined value proposition ” – says Goliath as he echoes a purpose and sentiment regularly articulated by Jonas Bogoshi , CEO at BCX .
“ The African market , by its very nature , is not an easy territory to operate in . The barrier , not only to entry , but to actually succeed , is high – not just from a technology , service and connectivity perspective , but especially so in the area of skills availability ,” Goliath continues . At BCX we take great care
MAY 2020