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“ In recent times , in this new digital world , everyone has had a taste of working virtually . The global coronavirus pandemic has certainly forced us to take a closer look at that ,” Goliath affirms . As the working landscape of the world shifts , BCX and other companies turn inwards to develop their capabilities for virtual interaction . Social distancing has brought to the fore the importance of engagement . Thanks to its underlying network capability , BCX is in a strong position to confront this , both in the short and long-term . “ You have to always be an enterprise that thinks ahead . It is important now more than ever for organisations to look ahead and think about how they need to evolve their own enterprise , rather than just trying to match competitors ,” he concludes . www . technologymagazine . com