NCAOC
“Hybrid cloud will provide us with a more robust , resilient , scalable and secure network infrastructure .”
ANTHONY WHITMORE CTO , NCAOC management system moves to a paper-less system ,” he said . “ The projects on the books right now are going to take us well into 2021 , potentially into 2022 .”
Microsoft is another key partner , as NCAOC moved from an on-premise email system to O365 across the state . “ We completed that effort in 2019 , moving to cloud-based email , and replaced all of our difficult file-based infrastructure with Cloud storage – OneDrive , SharePoint and Teams . That was a foundational technology to integrate with the case management system .”
Acceleration into eCourts era The Office365 migration proved fortuitous as it allowed NCAOC to respond quickly to COVID-19 and provide teleworking capability , although the acceleration did present legislative challenges .
“ The pandemic threw us into ‘ e-Courts ’ quicker than we anticipated . The adoption rate for video conferencing , to replace typical court processes and some of the legal aspects , has accelerated our effort , and we ’ ve seen over 1,000 % increase in video . We ’ re probably not going to revert some of our processes back to in-court , because of the efficiencies and effectiveness of video conferencing .
“ We deployed infrastructure in response to COVID-19 that was originally destined for the ICMS – the Integrated Case Management System rollout , which saw us replace desktops with 3,000 laptops , giving core personnel the ability to work from home ,” Whitmore said . With an eye to the future , and the new case management system , they are now a ‘ mobile workforce ’, enabling them to work in the courtroom or at home . Through federal COVID funding , NCAOC purchased infrastructure that
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