NCAOC benefit when moving from in-court appearances to video conference solutions . Whitmore added that NCAOC is looking at online tools to monitor digital courtrooms , to be proactive and predictive , and know when devices are about to have issues .
NCAOC has also worked with partners in the Executive Branch and public safety , to test and integrate their respective video solution infrastructures , negating the need to transport prisoners to the courthouse . There is also opportunity to partner with local police departments across the state .
Heightened security and risk management With cloud technologies , and in adhering to state statute , security initiatives are paramount . “ We brought on a new
Chief Information Security Officer , Risk Management Officer and Privacy Officer , and adopted a Security Governance structure based on national standards – and that ’ s allowed us to create our security framework to be able to support service level agreements with Tyler Technologies and Microsoft , and other Cloud business partners ,” says Whitmore .
“ The security office has been expanded with other personnel ; I want to make sure they ’ re capable of auditing and monitoring our operational security , to ensure our network ops and infrastructure teams are compliant with all policies , and all our vendors are compliant with our procedures too . We put a strong emphasis on Risk Management to make sure we ’ re
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