DELAWARE vulnerability status , which allows them to make a more informed decision about which vulnerabilities they need to close up and which ones they feel comfortable leaving as they are ,” he adds . “ It ' s about helping our customers understand where they want to be on the curve , and what level of risk they can allow themselves .”
Delivering on the Potential of RPA Successfully implementing automation into an enterprise ’ s ERP can be the difference between speed , agility and resilience , and the loss of thousands of hours inputting data manually . Derdeyn explains that , at delaware Singapore , they take two approaches to incorporating automation ( specifically RPA ) in their customers ’ ERPs .
“ We have created about 50 different common business scenarios for SAP . We offer these scenarios in small accelerator packages to our customers , who can then plug them in and immediately start automating particular processes . These accelerators apply to the more run-of-themill scenarios which have a big common
“ ONE OF THE MOST IMPORTANT THINGS FOR DELAWARE IS THAT OUR CUSTOMERS FEEL AS THOUGH WE HAVE MADE A DIFFERENCE FOR THEM ”
CHRISTOPHE DERDEYN PARTNER , DELAWARE SINGAPORE
denominator across lots of companies ,” he says . “ We also engage in very particular use cases where customers might have very unique problems , and in those cases we can also work with those customers to map out the process they want and solve that more niche challenge .”
The Road Ahead Over the coming years , delaware Singapore plans to continue leveraging its unique business model and specialised array of best in breed services to build long-lasting , beneficial relationships with Singaporean companies as they progress through their digital transformation journeys . “ One of the most important things for Delaware is that our customers feel as though we have made a difference for them ,” Derdeyn says . “ Our key objective this year is to make sure that I can say that I have four to five new , happy customers that we can talk about proudly and who are hopefully talking proudly about their collaboration with us .”
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