UNIT 4
UNIT
4 | Know Your Customer
• Empowering practices to proactively assess customer needs and formulate propositions
• Meaningful automation , ensuring your valuable people are spending their time on the right priorities
• Innovating new and sustainable business models such as value-based pricing
All this delivered in a single solution built within Microsoft Dynamics CRM making sure that end customers are always at the centre . By leveraging the Microsoft platform not only do we rationalize the IT landscape for practices but also make sure that practices unleash the true potential of a platform that they have already invested in
The secret to Unit4 PSA ’ s success is that Singh himself remains married to a winning framework rooted in the belief in his people and the strategic alignment of business partners . It ’ s old-school thoughts done in a new age way , with heart , passion , and conviction . And his customers are better for it .
Redefining PSA to help practices Pivot , Strengthen , and Amplify To achieve operational excellence , you must address the following four key areas : Executing profitable projects , optimising resource utilisation , billing with precision , and winning more business . Unit4 PSA gets you there , despite our ever-changing world .
Practices built for the future create an environment that allows their people to focus on what matters most – delivering customer value . By leveraging technology , companies can remove non-valueadd administrative tasks and streamline workflows , and empower their people ,
technologymagazine . com 247